Data Center Facilities Technician – Security, 25274

Location Reston, VA
Date Posted September 8, 2018
Category Data Center
Job Type Full-Time

Description

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* * High Level Data Center Facilities Tech * *

 

Access Control:

        Must understand and be able to maintain site access control data for multiple sites

        Understand different levels of data center escorted and non-escorted access needed throughout multiple sites

        Provide input to automated access control systems for enhanced capability and communication

        Maintain records and data for vendor management controls for different activities that are used at multiple sites

Job Duties:

        Technician will maintain documentation on a day-to-day basis, reporting any change or move in the correct tool

        Technician will receive shipments, unpack assets, document assets, install, power up, and validate operational state

        Decommission assets, prepare for disposal, and update documentation and provide decommission services in accordance with existing SOPs or on verbal assignment

        Connect network cables, power cables, and validate operational state – includes maintaining asset inventory records to ensure replacement inventory is maintained at desired levels

        Perform all tape management services to include adhering to scheduled tape swapping schedules and placing tapes in designated repositories for pick up by off- site storage vendor

        Follow archiving process and procedures in the filing and storage of documentation

        Perform all designated asset lifecycle management SOPs

        Lifecycle management activities include the monitoring of EOL assets, notification of EOL, and execution of designated process and procedures

        Perform systems checks and reboots as part of scheduled and unscheduled activities

        Will be proactive participant in asset lifecycle activities to include proper tagging and labeling of equipment and will adhere to tagging and labeling standards

        Provide access services based on each site's security requirements – will include validation of credentials to gain access as well as escort services where necessary

        Ensure proper logging of activities per site as designated by SOPs provided by the client

        Walk through data center and ensure all security constraint will be respected

        Participate with environmental monitoring up to the notification to client of any abnormal environmental conditions or alerts

        Assist in proper planning of space as assets are added and removed

        Notify and call proper vendors or providers when there appear to be issues with or alarms from the fire detection and suppression system(s) and escort vendor to the failed equipment as needed

        Assist in the monitoring of properly operating access devices, and notify and provide needed vendor escort services or local staffing services until the access device malfunction has been corrected

        Provide off-hours presence in the case of providing an escort for facilities maintenance

        Provided statistic and participate in meetings

        Assist with escorting resources to perform the tasks of this work

        Perform all scheduled and unscheduled power up / down tasks as part of a scheduled routine or in the event of an unplanned event forcing such activity to be required

        Assist in audits to continue improvement of services, identify recurring issues, or otherwise participate in change management procedures

        Perform the tasks of this work adhering SOPs

        Adhere to designated ITSM process and procedures as well as leverage supplied toolsets for such work

        Participate in process reviews, change management initiatives, quality control improvements, and recommend incident and request process improvements as opportunities arise

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