Director of Operations, 23726

Location , IL
Date Posted April 15, 2018
Category Data Center
Job Type Full-Time



Our client is currently seeking a Director of Service Operations for their facility in the Tampa, FL area.



*Accountable for overseeing assembly, production, refurbishing and re-manufacturing strategy, management of *Service Center and Engineering, and technical training and trouble shooting.

*Manage the Service Center (Production, Engineering and Field Technical Support Team) and serve as a Key *Resource for the Material Handling and Call Center Teams.

*Oversee the Engineering team and act as liaison between Engineering and others in Trade Assets & Service and Commercial Teams.

*Lead Technical team which provides training to service technicians, third party service providers and trouble shoots issues and finds solutions.

*Maintain vendor relationships and work with Procurement to ensure requirements are met and performance is achieved.

*Champion for TAM Best Practices for areas of responsibility

*Review and recommend to Finance spare parts inventory accounting reserves, review scrap dispositions and provide oversight for service parts management.

*Oversee production of Trade Assets, New, Refurbished/Remanufacture, Sub-assemblies.

*Coordinate on new Trade Asset product launches (development state) and assure that equipment meets the certification requirements for North America.

*Supply Data to the Beverage Center and Trade Asset Management Group for Toolbox Compliance (Targets and Goals).

*Oversee daily operations for facility.

*Drive a high performance culture through execution of people planning processes

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