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NetOps Specialist Jr, 24539

Location , GA
Date Posted July 7, 2018
Category Data Center
Job Type Full-Time

Description

RESPONSIBILITIES:

Kforce is immediately adding a full time NetOps Specialist Junior to our team in support of our enterprise technology solutions client in Albany, Georgia (GA). Our client is an end-to-end services company providing information technology and consulting services to businesses and governments.

Essential Job Functions:

  • Under immediate supervision, monitor the infrastructure and network, responding appropriately to alerts and events
  • Respond to incidents from triage through resolution, including escalations, where appropriate
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
  • Provide root cause analysis documentation in accordance with Government procedures
  • Provide data center support where appropriate
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
  • Provide incident notification to Government representatives
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