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NetOps Specialist Senior, 24538

Location , CA
Date Posted July 7, 2018
Category Data Center
Job Type Full-Time

Description

RESPONSIBILITIES:

Kforce is immediately adding a full time NetOps Specialist Senior to our team in support of our enterprise technology solutions client in Riverside, California (CA). Our client is an end-to-end services company providing information technology and consulting services to businesses and governments.

Duties Include:

  • Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events
  • Oversee incident resolution, ensuring appropriate response to escalations
  • Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery
  • Review root cause analysis documentation to address performance management and incident correlation issues
  • Provide data center support where appropriate
  • Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues
  • Provide incident notification to Government representatives
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