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Network / System Engineer, 25980

Location , NC
Date Posted October 26, 2018
Category Voice and Data
Job Type Full-Time

Description

Genesis10 is currently seeking a Network / System Engineer with our client in the financial industry in their Charlotte, NC location. This is a 12 month + contract position.

Description:
Seeking a Network / System Engineer

Responsibilities:

  • This role will provide a Trader Voice Operations Support Technician for Recording and IPC Turrents
  • Trader as an IPC and NICE recording familiar SME with focus on Alliance, Unigy and NICE Recording Systems
  • The position has a focus on Change coordination, both during the week, and during status checks after hours/weekends
  • The position serves on call, and will work on a team that when paged will have to correct Priority-1-4 tickets in an expeditious manner
  • The successful candidate will have between 5 and 7 years technical experience working in Trader Voice and Enterprise Voice environments with IPC Turrets, Recording, Ring Down Circuits, Hoot/Holler, and carrier integrations
  • Provide operations support for T Level of expertise, demonstrated by Certification and/or relevant work history, on key Network Services technologies in the Data Network, Voice Network, and/or Security network environments
  • Previous experience with the Bank in an IT, Network, Trader, or Recording capacity a plus
  • Technologies: IPC Turret systems and NICE Recording

Requirements:

  • Methodologies: ITIL is a plus
  • Systems: Experience with Remedy, including opening and escalating Incident Tickets and updating and approving Change tickets
  • Time management skills, high productivity
  • Leadership and Communication on outages, changes–all a plus
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V

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