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Network Technician – Intermediate Level, 26980

Location Beaumont, TX
Date Posted January 12, 2019
Category Data Center
Job Type Full-Time

Description

Job Description: Combined Deskside/Network Technician

Work description:

o Provide Level 1 support consistent with Network data and voice support models.

o Perform comprehensive maintenance and support as prescribed by ExxonMobil, including PC, notebooks, printers and other PC peripherals.

Relocate & install PCs, printers & other peripherals including ExxonMobil standard software within all ExxonMobil locations.

Install & configure of end user software, e.g.: MS Office, MS Outlook. Observe ExxonMobil security & safety regulation in particular to virus protection.

Update hardware/software asset data using Asset Center database upon installation or relocation of any PC equipment.

o Maintain a working knowledge of:

Network data (Cisco/Juniper routing, switching, WAN/LAN protocols)

Voice technologies (Legacy PBX, Cisco, MS Lync)

Network Services Internal Processes.

o Maintain operations reliability

Plan network changes

Resolve network and desktop problems

Participate in review meetings as required to support implementation activities

Provide recovery and restoration of the network in event of a disaster or major incident

o Security and Controls

Comply and contribute to completing Security and Controls process regarding Network data and voice technologies

Qualification/Skills Required:

o Experience in PC/printers and network support & maintenance

o General network (data and voice) knowledge

o General network knowledge (Cisco/Juniper)

LAN and WAN network equipment and environments, analysis, routing, and switching

OSI Model, TCP/IP, DNS, DHCP

Network management and protocol analysis

VSAT, Wide Area VLAN, MAN, MPLS/IPVPN technology , QoS features, Wireless LAN technology

Voice knowledge; IPT, VoIP technology, Cisco VoIP

o Proficient in supporting Window client environment, Possess working knowledge in Outlook, Proficient in WINDOW-based application such as MS Word, MS Excel, MS PowerPoint

o Basic knowledge in supporting iOS devices

Qualification/Skills (Nice to Have):

o University degree with emphasis in Computer Information Systems, Information Technology or a closely related field with course work in technology-related subjects

o Data/Voice certification e.g. CCNA, CCNP, JNCIA, Cisco Voice

Experis is an Equal Opportunity Employer (EOE/AA)

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