NOC Voice Technician – Tier 2, 21719

Location Bluemont, VA
Date Posted September 14, 2017
Category Data Center
Job Type Full-Time


Job Responsibilities:

  • Monitors, troubleshoots, configures and manages the Department of Homeland Security (FEMA) voice network.
  • Coordinates with FEMA personnel to provide Tier 2 'expert' assistance in all aspects of operating and managing the FEMA Enterprise Network (FEN).
  • Required experience with voice and data systems (e.g. Cisco Voice Over IP, Cisco Call Manager, Cisco switches and routers) to include planning, evaluation and configuration of  routers, bridges and other devices.
  • Work with DHS-NOC Steward (CBP) to ensure that WAN OneNet services at FEMA fixed and disaster sites are operational and assists FEMA engineering to resolve WAN interface issues through the DHS-NOC.

Work is performed at the Mount Weather Emergency Operations Center, backup location may be Winchester Virginia and may include a requirement to telework from personal residence on occasion. 

Overtime, shift work and weekend hours will be required. Occasional travel may be required or other duties as assigned. 

Qualified candidates must be willing and able to obtain a government issued Public Trust clearance. 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [Click Here to Email Your Resumé] or 844-463-6178.

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